Aviation Recruitment through Innovative Solutions

Charter Coordinator

Job Expired

Key Performance Areas

  • Promoting of NAC Charter Fleet
  • Sourcing suppliers who offer better rates, ensuring the availability of a suitable aircraft per quote
  • Obtain Key Trip Data (Route, Pax, Dates, Pax name lists, Dietary Requirements, Departure/Collection times, etc.)
  • Generate, calculate and dispatch client quotes electronically as quickly and efficiently as possible
  • File and Update quote records
  • Client Follow-Ups for every quote done
  • Upon flight confirmation; obtain written confirmation of acceptance of a quote, with all necessary
    information to ensure effective and on-time payments as per the allocated account period per individual client/quote
  • Issue invoice and flight confirmation
  • Upon confirmation of quote, communicate all necessary information (via e-mail) to the support team confirming the aircraft, date, route or any other applicable details
  • Upon confirmation, inform and update managing crew and/or aircraft owner
  • Update aircraft information according to NAC’s requirements
  • Update booking schedule and electronic diary
  • File details to be discussed at daily flight briefing
  • All relevant flight information, flight status and /or booking amendments to be distributed to the rest of the charter team
  • Continuous contact with client upon confirmation of all necessary departure details (departure times, meeting points, in-flight catering, lounges, crew details, etc.)
  • File flight confirmation documents
  • Ensure flights are paid in full PRIOR to departure. Should the client hold a 30-day account, it is the responsibility of the charter sales representative to ensure payment is received on the due date
  • Meet and Greet clients on departure/return of flights (assist the flight dispatch team
  • Adherence and Maintenance of NAC Standards
  • Effective Quality & Safety Management
  • Reconciliation of actual costs against the quoted costs per flight leg
  • Update quoting system accordingly
  • Verify relevant third-party invoices and allocate per flight
  • Assist Charter Manager as and when required
  • Weekend and After-Hour standby operations
  • Attend marketing and/or client events from time to time
  • Continuously stay in contact with FWC clients
  • Assist with relevant marketing administration (FWC aircraft specification sheets, advertisements,
    mailers, brochures, etc.)

Minimum Requirements

  • Grade 12/ Matric
  • South African Citizen
  • At least 3 years relevant working experience
  • Relevant (Sales) Tertiary Qualification and/or Administrative course will be an advantage
  • Sales Background
  • Excellent proficiency in both written and spoken English
  • Ability to assess a complex situation and generate practical solutions
  • Work Independently with line supervision and can handle extreme pressure
  • Team Player and Responsible
  • Willing to work outside of office hours
  • Strong Planning, Organizing and Timekeeping skills
  • Full MS Office literacy
  • Effective Customer service
  • Proactive in all facets of the profession
  • Knowledge of aviation safety and security advantageous
  • Good telephone etiquette
  • Own reliable transport & valid South African Driver’s license
  • Neat and presentable at all times

More Information

  • This job has expired!
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Aviation Link - Aviation Recruitment Solutions

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Aviation Link Pty Ltd
Hangar 45,
Wonderboom National Airport,
Pretoria, South Africa
+27 82 678 1652