Aviation Recruitment through Innovative Solutions

Charter Coordinator 324 views7 applications

Job Expired

Key Performance Areas

  • Promoting of NAC Charter Fleet
  • Sourcing suppliers who offer better rates, ensuring the availability of a suitable aircraft per quote
  • Obtain Key Trip Data (Route, Pax, Dates, Pax name lists, Dietary Requirements, Departure/Collection times, etc.)
  • Generate, calculate and dispatch client quotes electronically as quickly and efficiently as possible
  • File and Update quote records
  • Client Follow-Ups for every quote done
  • Upon flight confirmation; obtain written confirmation of acceptance of a quote, with all necessary
    information to ensure effective and on-time payments as per the allocated account period per individual client/quote
  • Issue invoice and flight confirmation
  • Upon confirmation of quote, communicate all necessary information (via e-mail) to the support team confirming the aircraft, date, route or any other applicable details
  • Upon confirmation, inform and update managing crew and/or aircraft owner
  • Update aircraft information according to NAC’s requirements
  • Update booking schedule and electronic diary
  • File details to be discussed at daily flight briefing
  • All relevant flight information, flight status and /or booking amendments to be distributed to the rest of the charter team
  • Continuous contact with client upon confirmation of all necessary departure details (departure times, meeting points, in-flight catering, lounges, crew details, etc.)
  • File flight confirmation documents
  • Ensure flights are paid in full PRIOR to departure. Should the client hold a 30-day account, it is the responsibility of the charter sales representative to ensure payment is received on the due date
  • Meet and Greet clients on departure/return of flights (assist the flight dispatch team
  • Adherence and Maintenance of NAC Standards
  • Effective Quality & Safety Management
  • Reconciliation of actual costs against the quoted costs per flight leg
  • Update quoting system accordingly
  • Verify relevant third-party invoices and allocate per flight
  • Assist Charter Manager as and when required
  • Weekend and After-Hour standby operations
  • Attend marketing and/or client events from time to time
  • Continuously stay in contact with FWC clients
  • Assist with relevant marketing administration (FWC aircraft specification sheets, advertisements,
    mailers, brochures, etc.)

Minimum Requirements

  • Grade 12/ Matric
  • South African Citizen
  • At least 3 years relevant working experience
  • Relevant (Sales) Tertiary Qualification and/or Administrative course will be an advantage
  • Sales Background
  • Excellent proficiency in both written and spoken English
  • Ability to assess a complex situation and generate practical solutions
  • Work Independently with line supervision and can handle extreme pressure
  • Team Player and Responsible
  • Willing to work outside of office hours
  • Strong Planning, Organizing and Timekeeping skills
  • Full MS Office literacy
  • Effective Customer service
  • Proactive in all facets of the profession
  • Knowledge of aviation safety and security advantageous
  • Good telephone etiquette
  • Own reliable transport & valid South African Driver’s license
  • Neat and presentable at all times

More Information

  • This job has expired!
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Company Information
  • Total Jobs 2 Jobs
  • Category Air Ambulance Service, Aircraft Charter Company, Aircraft Finance and Insurance, Aircraft Leasing, Aircraft Maintenance Organisation, Aircraft Parts, Aircraft Sales, Aircraft Training Organisation, Helicopter Charter Company, Helicopter Maintenance Organisation, Helicopter Sales, Helicopter Training Organisation, Scenic Flights
  • Location South Africa
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Aviation Link Pty Ltd
Hangar 45,
Wonderboom National Airport,
Pretoria, South Africa
+27 82 678 1652